Our Service Policy

As a local company we ensure all of our customers enjoy service excellence to corporate standards. We have dedicated route drivers who are responsible for your water cooler along with your stock of water and cups. We’re here to ensure you have a continuous supply of chilled drinking water from clean and hygienic dispensers.

Our working practices are in line with current legislation and British Water Cooler Association guidelines.

With our mains water coolers we offer a free site survey to ensure your tap water meets the requirements for the in-built filtration systems.

Included in our price, and forming a key strategy in our commitment to carbon neutral status, we offer all our customers a used cup collection service to help avoid old cups going to landfill. These recycled cups are made into useful stationary for you to use as part of your own environmental policy.

Our sister company Office Beverages has a range of brewers and vending machines to serve every size office, including low cost hot drinks solutions with in-cup and freshbrew single-service systems. These machines can be plumbed to the mains via a filtration system for high quality tea, coffee, chocolate and soups. Eliminate the need for washing up overnight and get delicious piping hot coffee and tea made in seconds with an Office Beverage drinks machine. We are also proud stockists of the Flavia Creation Brewer System, bringing café quality beverages into your office.

Last but not least we offer the new Water Wellpoint Instant Health Check. These kiosks not only encourage employees to take an interest in their own health and wellbeing but help employers meet their duty of care. We offer everything from one day packages to continuous rental of the Wellpoint Interactive Health Check Kiosk and supporting services, helping to facilitate change and reduce costs.


Why choose a BWCA Member as your Water Cooler Supplier?